videos

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This topic contains 18 replies, has 2 voices, and was last updated by  ab-themes 8 years ago.

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    Posts
  • May 6, 2016 at 6:28 pm #16313

    amicus
    Participant

    This website was my new install. I didn’t do any modifications to any files (except for some CSS changes in editor). And I don’t have any additional plugins. Could you please escalate my request? Especially, please take a look at the error messages (on the Chrome developers console). I don’t understand why the file name in the error message is changed and as a result the 404 status is shown.

    Thank you.

    May 9, 2016 at 11:26 am #16362

    ab-themes
    Keymaster

    Hi,

    in this link we send you newest version of Drag and Drop builder (you have 3.0.2, we sending you 3.0.3).

    https://www.sendfilessecurely.com/getfile.aspx?id=do44KC6IuiOeITpj4Gkxsg9a666wh6vRNunC

    Secure password is same like your password for WordPress account.

    I hope this will help you.

    Cheers

    May 9, 2016 at 2:43 pm #16367

    amicus
    Participant

    Thank you, I’ve uploaded the new dnd folder but the videos are still not working. Please help.

    May 9, 2016 at 4:05 pm #16370

    amicus
    Participant

    I’ve also noticed that after a few seconds the video controls appear in the iframe when you hover. But when you click play – nothing is happening and the console displays this error:
    Uncaught (in promise) DOMException: The element has no supported sources.(anonymous function) @ mediaelement-and-player.min.js?ver=2.18.1-a:27n.event.dispatch @ jquery.js?ver=1.12.3:3r.handle @ jquery.js?ver=1.12.3:3
    mediaelement-and-player.min.js?ver=2.18.1-a:27 Uncaught (in promise) DOMException: The element has no supported sources.(anonymous function) @ mediaelement-and-player.min.js?ver=2.18.1-a:27n.event.dispatch @ jquery.js?ver=1.12.3:3r.handle @ jquery.js?ver=1.12.3:3

    May 10, 2016 at 7:45 am #16381

    ab-themes
    Keymaster

    Hi,

    something is wrong with your server or permissions.

    File uploaded via native WordPress media library does not exist.

    http://ftp-yourdomain.azurewebsites.net/wp-content/uploads/2016/04/milano.mp4

    Please contact your provider.

    Kind regards

    May 10, 2016 at 1:51 pm #16402

    amicus
    Participant

    ok thank you, i’ll contact my host

    May 10, 2016 at 2:04 pm #16404

    ab-themes
    Keymaster

    No problem

    Cheers

    May 11, 2016 at 8:40 pm #16433

    amicus
    Participant

    Hello,
    FYI, the host advised me to add this code to my web.config file and it worked perfectly:
    <staticContent>
    <!– New mimeMaps for video files –>
    <mimeMap fileExtension=”.mp4″ mimeType=”video/mp4″ />
    <mimeMap fileExtension=”.webm” mimeType=”video/webm” />
    <mimeMap fileExtension=”.ogv” mimeType=”video/ogg” />
    </staticContent>

    May 12, 2016 at 5:11 am #16434

    ab-themes
    Keymaster

    Great, we are glad to hear that :)

    Thank you

    Cheers

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