Visual Editing not working

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This topic contains 6 replies, has 2 voices, and was last updated by  ab-themes 8 years, 1 month ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #15021

    vicenteveras
    Participant

    Hi there.

    I’m having trouble trying to edit a page or a blog post using the “Visual” tab on the editing page.
    On a blog post the “Visual” tab appears blank and I can’t edit anything. I can only see the content in the “Text” tab.

    On a page the same thing happen plus, when I try to access the “Creator” feature, I cannot edit the content of any box. It just doesn’t show.

    I attached some print screens so you can see what I’m talking about.

    What can I do?

    Thank you in advance,

    Vince

    #15030

    ab-themes
    Keymaster

    Hi,

    can you please send us your WordPress credentials so we can take a closer look?

    Thank you

    Kind regards

    #15049

    vicenteveras
    Participant

    Hi! I’m sorry, but what would be the WordPress credentials exactly?

    I’m kind of a newbie in this area…

    #15050

    vicenteveras
    Participant

    If you mean mu login info, here it is:

    #15053

    ab-themes
    Keymaster

    Hi,

    we add AB test page and copy our test Text element with content and that works, but you can edit that content just from Text tab. When you put new Text element below, there is again problem with content.

    Please try to clear your cache or maybe you have a problem with some third party plugin. Try to deactivated your plugins one by one and then test it.

    Let us know if you’ll need anything else.

    Regards

    #15063

    vicenteveras
    Participant

    Thanks, I think I solved it!

    All the best!

    #15068

    ab-themes
    Keymaster

    Great, we are glad to help!

    Cheers

Viewing 7 posts - 1 through 7 (of 7 total)

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