Various elements issues

[ccsdancecompanyParticipant]

Greetings,

Due to some troubles with varios elements using the creator, we test all the elements a make a list with all the things we found:

-The background color of the callout boxes and the stats excerpt don´t change.
-The icons in the download button don´t appear.
-The color of the progress bar doesn´t change.
-The tabs element doesn´t work when we put the tap on both sides.
-The knob, portfolio, ab tweet scroller and the testimonials slider don´t appear when we selected, the screen turns grey and nothing happen.

Thanks for your attention we´ll be expecting your answer :)

Add New Note to this Reply

[ccsdancecompanyParticipant]

Sorry, we forgot to mention that we also can´t change the favicon image of our page

Add New Note to this Reply

[ab-themesKeymaster]

Hi,

in attachment we sending you all files that you need to change in Elements folder.

For progress bar you need to open
dynamic_css.php file (find it here \wp-content\themes\revelance\inc)

should be at line 145

.dnd_meter .dnd_meter_percentage,.tcvpb_meter .tcvpb_meter_percentage {background: '.$main_color.' !important;}

please remove !important on that line.

Also in the-creator.css (find it here \wp-content\themes\revelance\css)
on line 1742 you have this

.tcvpb_meter .tcvpb_meter_percentage {
	display: block;
	text-indent: 20px;
	color: #fff;
	font-size: inherit !important;
	background: #e42382 !important;
	height: 14px;
	line-height: 14px;
	-webkit-border-radius: 2px;
	-moz-border-radius: 2px;
	border-radius: 2px;
	overflow: visible !important;
}

from background: #e42382 !important; remove !important.
Now should progress bar work fine (don’t forget to replace the progress_bar_tc.php)

For tabs can you be more specific?Maybe some screenshot?Thanks.

For testimonials:

somewhere in you ab-testimonials.php file
(you can find it here \wp-content\themes\revelance\elements)
missing you single quotes where numbers are.

Maybe is

'default' => 8,

and you need to replace it with

'default' => '8',

Please try, if you fail send us in a private field you FTP credentials so we can help you.

For change favicon:

go to Customize on your home page and click on tab “Site Identity”. There you have site icon, upload your favicon and should all be work good. This works from our side so please let us know if you still have problem.

I hope this help you.

Cheers

Add New Note to this Reply

[ccsdancecompanyParticipant]

Thanks for your answer most of the issues were solved, although we still have some…

-The testimonial slider still not appear after the doing the correction you point to us.
-The color of the progress bar now is always the default color they show in the revelance preview page.
-Attach you´ll find some print screens with the tabs issue.

The problem we have with the favicon image is that we already have one but we want to change it, so we go to site identity and select the new one click on save and publish but nothing happen it always shows the old image, we even try to delete the image and let the field blank.

Thanks again for your help.

Add New Note to this Reply

[ab-themesKeymaster]

Hi,

in attachment you can find fixed testimonials element.

We can’t login to your WordPress account

http://www.YOURDOMAIN.com/wp-admin, obviously you have some problems with server data, please look at the picture below.

For tabs, I know what you want, right and left tabs positions doesn’t work so we have forwarded this issue to senior developers
and we will contact you as soon as possible. Thank you.

Cheers

Add New Note to this Reply

[ccsdancecompanyParticipant]

Hi,

We left new credentials for you to access our web,

thanks again for your help.

Add New Note to this Reply

[ab-themesKeymaster]

Hi,

we have again the same error, no data received.

Unable to load the webpage because the server sent no data.

Regards

Add New Note to this Reply

[ccsdancecompanyParticipant]

This is very rare, because we are managing the site without any problem…….. Well due to this problem would you give us some extra advice with the progress bars and the favicon icon?

Add New Note to this Reply

[ab-themesKeymaster]

Hi,

for progress bar try to add progress_bar_exstra_color class. When you edit Progress bar element, go to second tab and in the field Class write
progress_bar_exstra_color. This class you need to add to any other Progress bar that you want to have the same color.

Now add this code to your the-creator.css file
(you can find it here \wp-content\themes\revelance\css)

.progress_bar_exstra_color .tcvpb_meter .tcvpb_meter_percentage {
    background: #ff0 !important;
}

(For example I put here #ff0 -> yellow color, you put color that you need.)

For favicon problem, from our side it works ok, so can you send us your FTP credentials in a private field so we can inspect the backend?

Without that you can read more here:

https://codex.wordpress.org/Creating_a_Favicon

Thank you

Regards

Add New Note to this Reply

[ccsdancecompanyParticipant]

Hello to you all,
we left the ftp credentials in the private field, we sorry to disturb you this much but we really want to work with the relevance theme you develop and all that left to fix is the progress bar, the favicon icon and the tabs on the sides.

Thanks for your help

Add New Note to this Reply

[Author]

Posts