no "team" element in the Creator

Home Forums Dzen WordPress Theme no "team" element in the Creator

This topic contains 9 replies, has 2 voices, and was last updated by  ab-themes 8 years, 3 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #14046

    autre
    Participant

    Hi,
    I could not find “Team” social element in Dzen child-theme Creator Editor…

    #14055

    ab-themes
    Keymaster

    Hi,

    can you please send us your wordpress credentials in a private field so we can take a closer look.

    Thank you

    Regards

    #14058

    autre
    Participant

    In main Dzen theme everything is ok
    Even in my “test” local not modified child theme is the same problem

    #14070

    ab-themes
    Keymaster

    Hi,

    unfortunately, your credentials are wrong. Please send us correct credentials.

    Try to open your Element folder (you can find it here \wp-content\themes\dzen\elements)
    and there search team_tc.php. If you can’t access that file please send us FTP, we will paste it there.

    Thank you.

    Kind regards

    #14090

    autre
    Participant

    Try credentials again
    Yes, I see such file…
    If I create team-element in main theme I can access to its preferences in child-theme. But I have not such option to create it in child-theme…

    #14111

    ab-themes
    Keymaster

    Hi,

    do not bother with that, we will do this for you. Just send us your FTP credentials in a private field and we will fix this problem, we need access to Elements folder.

    Wordpress credentials work now :)

    Cheers

    #14122

    autre
    Participant

    Could you tell me what I should do with that files?
    I’ll do it myself, because I have to fix it in my local site to…

    #14130

    ab-themes
    Keymaster

    Hi,

    please go to your Elements folder (you can find it here \wp-content\themes\dzen\elements) and search team_tc.php file. We sent you our team_tc.php file which works, please replace your file with this in attachment.

    If it does not work, go to your init.js file (you can find it here \wp-content\themes\dzen\js), search “Team Member”
    and see whether this code is the same as your:

    /*********** Team Member ************************************************************/

        $('.tcvpb_team_member_modal_link').click(function(e){
            e.preventDefault();
            var $parent = $(this).closest('.tcvpb_team_member');
            var $modal = $parent.find('.tcvpb_team_member_modal');
            var $section = $parent.closest('.tcvpb_section_tc');
            $modal.detach().appendTo('body').fadeIn().addClass('tcvpb_team_member_modal_opened');
            $parent.addClass('tcvpb_team_member_with_opened_modal');
        });
        $('.tcvpb_team_member_modal_close').click(function(e){
            e.preventDefault();
            $(this).parent().fadeOut('slow', function(){
                $(this).detach().appendTo($('.tcvpb_team_member_with_opened_modal')).removeClass('tcvpb_team_member_modal_opened');
                $('.tcvpb_team_member_with_opened_modal').removeClass('tcvpb_team_member_with_opened_modal');
            })
        });
        $(document).on('keydown', function(e) {
            if ( e.keyCode === 27 ) { //ESC
                $('.tcvpb_team_member_modal_opened').fadeOut('slow', function(){
                    $(this).detach().appendTo($('.tcvpb_team_member_with_opened_modal')).removeClass('tcvpb_team_member_modal_opened');
                    $('.tcvpb_team_member_with_opened_modal').removeClass('tcvpb_team_member_with_opened_modal');
                })
            }
        });

    We are not sure about this solutions because we do not have access to your FTP.

    I hope this help you.

    Kind regards

    #14140

    autre
    Participant

    thanx, it works fine!

    #14146

    ab-themes
    Keymaster

    No problem, glad that we could help :)

    Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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