Motor – Vehicle Marketplace Responsive Template Contact Form

Home Forums Motor Site Template Motor – Vehicle Marketplace Responsive Template Contact Form

This topic contains 9 replies, has 2 voices, and was last updated by  ab-themes 8 years, 6 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #11588

    dealerpix
    Participant

    Hi. It appears your contact form on your preview on Themeforest and in the actual template files is not working. We have a client we used your template for at theautoweekly.com and they just mentioned the contact form isn’t working. We checked it and your preview site and neither work. Do you have a fix for this?

    #11605

    ab-themes
    Keymaster

    Hi,

    on our preview contact form is not working on purpose, we have just stylized it.
    This issue is probably related with “Contact form 7” plugin.
    Please, can you contact their support, here is the link: https://wordpress.org/support/plugin/contact-form-7

    #11747

    dealerpix
    Participant

    This is NOT wordpress, the HTML version.

    #11757

    ab-themes
    Keymaster

    Ok,

    have you tried to follow the instructions in documentation?
    There is a detail description on how to set contact form.

    #11798

    dealerpix
    Participant

    Correct, everything is followed correctly as best I can tell. Custom.js is set up as:

    //Contact form
    jQuery("#form").submit(function() {
        var str = jQuery(this).serialize();
        jQuery.ajax({
            type: "POST",
            url: "http://www.theautoweekly.com/php/sendmail.php",
            data: str,
            success: function(msg){
                var result;
                    if(msg === "OK"){
                        result = "<div class='alert-success'>Your message has been successfully send! Thank you!</div>";
                        jQuery("#form").animate({ height: '0px' }, 1000, function() {
                            jQuery(this).hide();
                        });
                    }
                    else {
                        $('.field_error').removeClass('field_error');
                        var errors = msg.split(",");
                        var i;
                        for (i = 0; i < errors.length; ++i) {
                            $('#' + errors[i]).addClass('field_error');
                        }
                        Recaptcha.reload();
                        result = "<div class='alert-warning'>Correct input is required in fields marked with red border!</div>";
                    }
                jQuery('.submit_note').html(result);
            }
        });
        return false;
    });
    

    All the recaptcha keys are in place, as is a send to email address.

    #11814

    ab-themes
    Keymaster

    This all looks good.
    We have just tested your form and it seems that it is working.
    See the attached image.

    #11836

    dealerpix
    Participant

    what browser are you using?

    #11837

    dealerpix
    Participant

    using safari nor chrome on a mac seems to do anything.

    #11838

    dealerpix
    Participant

    Nor does Firefox on a PC do anything. You are going to theautoweekly.com/contact.php?

    #11893

    ab-themes
    Keymaster

    Yes we are going to theautoweekly.com/contact.php
    And it has worked two days ago with chrome on pc, now form doesn’t work.
    Have you changed anything in past two days?
    Also We are getting some errors, see in the attached screenshot.
    Please solve this errors.

Viewing 10 posts - 1 through 10 (of 10 total)

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