Support for your theme last for 6 months. If you want to extend support, it is necessary to login into your ThemeForest account > Downloads tab. Then below theme title you can see “Extend now” link. Click there and then you see “Extend now and save” button.
Or you can navigate to the item you have purchased while logged in, and you should see ‘Renew support’ button. Click that and you’re good to go.
Our support is reliable and fast and we will do our best to solve your issues and questions :)