contact forms are not working

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This topic contains 2 replies, has 2 voices, and was last updated by  ab-themes 7 years, 8 months ago.

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    Posts
  • August 5, 2016 at 11:43 pm #17892

    bentash
    Participant

    My contact for on the website will not send message to assigned email. Everything is set right. Do not know why, can you guys please look into it.

    I did all troubleshooting. Is there a way i can delete the plugin a reinstall because i can’t do it.

    Thanks

    August 7, 2016 at 10:33 am #17905

    ab-themes
    Keymaster

    Hi sorry for the late reply,

    We forwarded this issue to our senior developers, they will solve this as soon as possible and then we will contact you.

    Thank you for your patience.

    Regards

    August 8, 2016 at 8:13 am #17907

    ab-themes
    Keymaster

    Hi,

    you can remove plugin from Appearance/Plugins in your Dashboard. There you can deactivate Contact form 7 plugin and delete it. After that you can download newest version of Contact Form 7 plugin for free and install it.

    But, we think it is not necessary to reinstall plugin, because when we test this we see successful message in green box as it should be.

    Here you can read more how to set up Contact From 7 plugin:

    http://contactform7.com/setting-up-mail/

    Kind regards

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